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End-to-End Compliance Consulting Solutions for Banks
Our team combines decades of practitioner experience as compliance officers, examiners, internal auditors, and underwriters to support management and boards with objective, regulator-aligned insight.
Regulatory Compliance
Bank Compliance Management System (CMS) Consulting Services
A bank’s management and the board of directors have ultimate responsibility for compliance oversight. Ensuring the effectiveness and sustainability of the regulatory compliance management system (CMS) through essential program elements from policies and procedures to consumer complaints is key to that oversight. CrossCheck’s bank compliance consulting services address these key program elements.
Bank regulatory compliance services:
- Compliance Policy & Procedure Review/Development – Establish and incorporate compliance requirements and responsibilities into business processes.
- Compliance Risk Assessment – Identify and risk-rate compliance risks and controls for a refined focus.
Monitoring, Audit, and Targeted Loan or Deposit Compliance Reviews – Review the bank’s operations, internal controls, and compliance with regulatory requirements to ensure responsibilities are carried out, legal requirements met, corrective action taken, and procedure and systems updates are made. - Training – Communicate compliance responsibilities and guidance to all bank employees, management, and the board.
- Compliance Investigations & Remediation – Research and understand the root cause of identified issues and the processes impacted to ensure the corrective action and remediation addresses the issue and not the symptoms.
- Consumer Complaint Handling – Establish procedures to categorize, risk-rate, escalate, and address the root causes of consumer complaints. Ensure corrective actions are taken to prevent complaints from recurring.
Anti-Money Laundering/Combatting the Financing of Terrorism (AML/CFT) Services
CrossCheck consultants perform annual AML/CFT audits and risk assessments required by the FFIEC, prudential, and state regulators. An assessment of a bank’s AML/CFT risk profile and the annual audit is required every 12-18 months, or when changes to its products/services occur.
Fair Lending
Fair Lending Statistical Analysis
Our fair lending statistical analysis offerings identify potential disparities across pricing, underwriting, exceptions, and redlining risk. We apply advanced modeling and regulatory insight to uncover patterns of lending activity that could point to potential disparate treatment, helping banks mitigate risk, demonstrate compliance, and strengthen fair lending controls with defensible, data-driven results. Explore Service
Fair Lending AI Model Output Testing
Conducting statistical testing at each stage of the credit decision funnel—output, configuration, manual review, and final decisioning—enables banks to identify whether disparities are associated with the AI model itself, its implementation, or later manual decisions. As AI adds complexity to credit decisioning, CrossCheck’s proprietary AI Fair Lending Funnel Analysis℠ helps our bank clients isolate and assess risk at each stage. Explore Service
HMDA Compliance Services
CrossCheck performs detailed systemic and manual HMDA data integrity reviews to ensure accuracy, completeness, and consistency in your bank’s loan application registers (LAR). From source documentation and data mapping to sample or full-LAR scrub to LAR preparation and submission, our experts identify reporting gaps and data quality issues before submission, reducing examination findings and supporting credible analytics for fair lending and CRA performance evaluation. Explore Service
Community Reinvestment Act (CRA) Services
CrossCheck’s CRA services help banks develop and execute strategies that meet regulatory expectations and community needs. We assess performance context, identify opportunities, and optimize CRA programs to demonstrate meaningful community impact while mitigating compliance risk during regulatory examinations. Explore Service
Community Credit Needs Assessment (CCNA)
A CCNA helps banks assess community credit needs, identify gaps in access, and support financial inclusion within specific market areas. By proactively evaluating and addressing community needs, lenders can enhance access to credit and financial inclusion while meeting regulatory obligations. CrossCheck has extensive experience in providing tailored CCNAs that provide data-driven insights into local lending patterns, economic trends, and community demographics. Explore Service
Fair Lending Program Review/Audit
CrossCheck conducts independent fair lending program reviews and audits to evaluate your bank’s policy effectiveness, governance, and monitoring systems. Our experts assess program design against regulatory expectations, identify control gaps, and provide actionable recommendations to enhance compliance readiness and examiner confidence.
Fair Lending Risk Assessment
CrossCheck’s fair lending risk assessments evaluate products, policies, and practices to identify potential disparities or gaps in compliance management. We deliver prioritized, actionable findings that help institutions proactively address examiner expectations, strengthen oversight, and maintain a fair and inclusive lending environment.
Section 1071 Small Business Data Integrity Reviews
CrossCheck performs Section 1071 business data integrity reviews to ensure accurate small business lending data collection and reporting. Our experts verify processes, detect inconsistencies, and enhance governance frameworks, helping institutions prepare for CFPB compliance expectations and future fair lending analyses. Explore Service
Fair Lending Program Development
CrossCheck designs and enhances fair lending compliance management systems that align with bank regulatory expectations and institutional goals. Our approach integrates governance, monitoring, training, and data analytics, creating a sustainable framework that proactively manages fair lending risk and supports continuous compliance improvement.
Fair Lending File Reviews
CrossCheck’s fair lending file reviews provide granular insight into pricing, underwriting, and exception practices. We analyze loan-level data and documentation to identify disparities or potential risks, helping banks validate decision processes and demonstrate fair, consistent treatment of all applicants.
Fair Lending Training
CrossCheck’s fair lending compliance training programs equip board members, management, and staff with practical knowledge of regulatory requirements across all areas of fair lending at your bank, including HMDA and CRA. and emerging risks. We tailor content to your institution’s products and risk profile, fostering a culture of compliance and accountability across all levels of the organization.
Fair Lending Remediation and Issue Resolution
CrossCheck assists banks in addressing and resolving identified fair lending issues through targeted remediation strategies. Our experts develop corrective action plans, strengthen controls, and engage effectively with regulators to restore compliance, enhance governance, and minimize reputational and operational risk.
Internal Audit
Internal Audit Risk Assessment & Audit Plan Development
Identification and prioritization of risks allows your bank to focus on areas most important to meeting your business goals. An objective assessment of the likelihood and impact of financial, operational, and compliance risk and mitigating controls helps drive the focal points of your risk-based internal audit plan.
Bank Operational Audits
Control design and effectiveness and risk management processes are imperative for well-controlled banks. Review of policies and procedures, key personnel interviews, and testing will determine the completeness and effectiveness of existing controls in mitigating risks inherent in daily activities. Recommendations address root causes to prevent recurrence.
Auditable areas for banks include (but not limited to):
- Deposit and Loan Operations
- Secondary Marketing
- Servicing
- Branch Operations
- Accounting
- Asset Liability Management
- Funds Management – Investments
- Payroll/Human Resources
- Wire Transfer
- Third-Party/Vendor Management
- Mortgage Electronic Registration Systems (MERS) Audits
Bank Compliance Audits
An independent compliance audit will assess whether your bank compliance management system (CMS) is operating as intended and maximizes compliance performance. In addition to a full review of the CMS and regulations applicable to a client’s products and services, CrossCheck performs targeted compliance reviews across key regulatory areas.
Bank compliance audits we perform:
- Consumer deposit and lending regulations
- Consumer deposit products and services
- Loan origination and loan servicing regulations including Truth in Lending Act (TILA) /Real Estate Settlement Procedures Act (RESPA) integrated disclosures (TRID) compliance
- Anti-Money Laundering/Countering the Financing of Terrorism (AML/CFT) regulations
- Advertising and website regulations
MERS Audit, Quality Assurance, & Reconciliation Services
CrossCheck performs the MERS® audit (Annual Report) due on December 31 that confirms the bank’s processes and controls are in place, ensuring compliance with MERS® requirements. In addition, CrossCheck can also perform loan servicing system data reconciliations to MERS® system data and required quality assurance reviews.
Loan Review
Commercial Loan Review Services
Our commercial loan review experts provide an independent assessment of the bank’s commercial loan portfolio to evaluate the quality of underwriting, credit administration, and risk management practices; validate the accuracy of assigned risk ratings; identify emerging credit risks that may affect the collectability of the portfolio; and provide actionable recommendations that assist management and the board in maintaining a safe, sound, and well-managed commercial lending program.
Residential Mortgage Loan Review Services
CrossCheck performs residential mortgage loan review to assess credit quality, documentation, underwriting consistency, and identify compliance issues that can affect salability, repurchase risk, and portfolio performance. Our reviews help banks identify file-level defects and recurring exceptions before they create broader exposure.
Loan Portfolio Review
CrossCheck conducts targeted portfolio reviews for correspondent lending, acquired loans, legacy assets, purchased portfolios, and higher-risk segments. We help banks evaluate broader portfolio trends, concentrations, and hidden risk beyond individual file exceptions.
M&A Due Diligence Support
For mergers, acquisitions, and balance sheet transfers, CrossCheck provides independent loan review and due diligence focused on underwriting quality, transaction risk, compliance concerns, and portfolio fit. Our work helps banks make more informed valuation, negotiation, and integration decisions before closing.
Quality Control
Prefunding Quality Assurance
Detect defects, fraud indicators, and guideline exceptions before closing. Early review helps banks reduce downstream losses, support sound credit decisions, and prevent issues that can lead to repurchase exposure or borrower harm.
Post-Closing Quality Control
Validate underwriting, documentation, and compliance execution after closing through independent file review. Our post-closing QC helps banks uncover defects, measure trends, and improve overall loan quality, while meeting all Fannie Mae, Freddie Mac, FHA, VA, and USDA requirements.
Servicing Quality Control
Assess servicing execution, documentation, and control effectiveness to identify borrower-impact risk, compliance gaps, and recurring issues in ongoing loan administration. Our servicing QC helps banks strengthen oversight, improve consistency, and support regulator, investor, and insurer expectations.
Meet Your Banking Regulatory Compliance Consultants
Bank Regulatory Compliance Consulting FAQs
How does CrossCheck tailor compliance consulting to a bank’s size, complexity, and regulatory profile?
CrossCheck takes a risk-based, institution-specific approach to compliance consulting. Engagements are scoped based on factors such as asset size, product mix, geographic footprint, primary and secondary regulators, organizational structure, and risk profile. Rather than applying a one-size-fits-all framework, CrossCheck aligns its work to the bank’s regulatory expectations, business strategy, and operational complexity, ensuring recommendations are practical, scalable, and appropriate for the institution.
How does CrossCheck support bank compliance management systems (CMS)?
CrossCheck supports bank compliance management systems by assessing and strengthening each core CMS component, including governance and oversight, policies and procedures, training, monitoring and testing, consumer complaint management, and issue management. Services may include independent CMS assessments, targeted gap analyses, and support for program enhancements aligned with regulatory guidance and supervisory expectations.
How do you help banks prepare for regulatory exams and supervisory reviews?
CrossCheck assists banks with exam readiness by identifying potential compliance gaps, validating controls, and helping management prepare clear, well-supported documentation. Support may include pre-exam assessments, mock exams, issue remediation planning, and assistance responding to examiner requests. The goal is to help banks enter examinations well-prepared, confident in their compliance posture, and aligned with regulatory expectations.
What experience does CrossCheck bring as a bank regulatory compliance consultant?
CrossCheck’s team brings deep banking industry experience as former compliance officers, bankers, regulators, and underwriters with extensive consulting backgrounds and industry-leading certifications. This experience enables us to provide practical, regulator-aligned insight across compliance, risk, audit, and lending functions. The firm’s perspective reflects both supervisory expectations and real-world operational considerations.
How do you conduct independent compliance audits and testing for banks?
CrossCheck conducts independent compliance audits and testing using a risk-based methodology tailored to the bank’s products, services, and regulatory environment. Reviews are performed independently of management, with clear scope definition, thorough testing, and objective reporting. Findings are documented in a clear, actionable manner to support management response, board reporting, and regulatory review.
What is CrossCheck’s approach to AML audits for banks?
CrossCheck approaches AML audits by evaluating the design and effectiveness of the bank’s program against regulatory requirements and risk profile. Reviews typically assess governance, risk assessments, customer due diligence, transaction monitoring, SAR processes, training, and independent testing. The focus is on identifying control gaps, emerging risks, and opportunities to strengthen program effectiveness.
How does CrossCheck support enterprise risk management (ERM) for banks?
CrossCheck supports ERM by helping banks identify, assess, and manage risk across the enterprise in a structured and consistent manner. Services may include ERM framework assessments, risk taxonomy development, risk assessment facilitation, and alignment between compliance, operational, credit, and strategic risks. The objective is to enhance risk visibility and support informed decision-making by management and the board.
How does CrossCheck support second line of defense risk and compliance functions?
CrossCheck supports second line of defense functions by providing independent oversight, advisory support, and targeted assessments that complement internal resources. This may include assistance with compliance monitoring programs, risk assessments, issue management processes, and reporting. We work collaboratively to strengthen second line effectiveness without duplicating management or audit responsibilities.
How does CrossCheck support banks with MERS® audits, quality control, and mortgage compliance reviews?
CrossCheck provides MERS audit support, quality control, and mortgage compliance reviews by assessing data integrity, reporting accuracy, and adherence to MERS requirements and mortgage-related regulations. Reviews focus on identifying gaps and defects, control weaknesses, and process improvements to help banks maintain compliance, reduce risk, and respond effectively to audit findings or regulatory inquiries.
Representative Engagements
