Announcements

Promotion of Tracey Levandoski to Managing Director

CrossCheck Compliance LLC announced today that the firm has promoted Tracey Levandoski to managing director in its regulatory compliance and internal audit practice. In her expanded role Levandoski will be responsible for a portfolio of clients, leading strategic partner engagements, and engagement teams.


Speaking Engagements

Chicagoland Compliance Association (CCA) – 2021 HMDA Webinar

On January 20, 2021 Heidi Wier presented a webinar for the Chicagoland Compliance Association (CCA) – HMDA: Submit with Confidence, Keys to Successful Data Integrity. Heidi discussed strategies for validating HMDA data prior to submission and ways to keep your HMDA data accurate going forward. The agenda included the following topics: verifying your data, performing final reviews, understanding key data fields, regulatory expectations, building a process with sustainable integrity, data integrity testing, and understanding outliers, red flags analyses, and performance analyses.


Articles

Analyzing Complaints – How to Understand Your Bank’s Complaint Data

In the January/February 2021 issue of ABA Bank Compliance, Liza Warner provides insight into how a bank can use the results of the March 2020 Consumer Financial Protection Bureau (CFPB) Consumer Response Annual Report as a reference point to analyze its own complaints. In 2019, the period covered by this report, there were over 350,000 complaints received. By comparing the CFPB complaint data with its own data, the bank can start to identify patterns, trends, and findings that warrant reporting to key stakeholders including business line management, risk management, compliance, senior management, and the Board of Directors. Gain insight into the top five complaint areas in this informative article.


Speaking Engagements

California Mortgage Bankers Association (California MBA) – 2021 Virtual Legal Issues and Regulatory Compliance Conference

On January 12, 2021 at the California Mortgage Bankers Association’s Legal Issues and Regulatory Compliance Conference, Monika McCarthy moderated a General Counsel Roundtable. The other general counsel panelists included Ann Savage-Davis, Mountain West Financial, Inc., Lauren Ingersoll, Inspire Home Loans, Inc., Marc Ely, Paramount Residential Mortgage Group, Inc. and Philip Schild, Homebridge Financial Services, Inc. This year’s event included remarks from some of the top policy makers, including Manual P. Alvarez, Commissioner, California Department of Financial Protection & Innovation; Brian P. Brooks, Acting Comptroller of the Currency, and Kyle Thomas, VP, State Examination Systems (SES), Conference of State Bank Supervisors (CSBS).


Articles

Managing Consumer Complaints for Compliance Professionals – New MBA Resource

If you are looking for more information about implementing a consumer complaint response process, there is a new resource available through the MBA’s education program. Managing Consumer Complaints for Compliance Professionals, is a new course that Heidi Wier worked on with the MBA. This course presents foundational concepts to help companies improve their consumer complaint […]


Articles

Combating Current Legal Threats – Tips for Mortgage Lenders and Servicers

In the Fall 2020 issue of California Mortgage Finance News, Monika McCarthy authored an article entitled, Combating Current Legal Threats, Tips for Mortgage Lenders and Servicers. She addresses three key threats that have emerged since the pandemic that impact California mortgage lenders and servicers: 1) fair servicing issues, 2) fair lending issues, and 3) the unknown effect of the revamped Department of Business Oversight, now the Department of Financial Protection and Innovation.


Speaking Engagements

Mortgage Bankers Association (MBA) – 2020 Virtual Regulatory Compliance Conference

At the MBA’s 2020 Regulatory Compliance Conference, Monika McCarthy co-presented with Laura LaRaia, Chief Legal Officer and General Counsel of First Guaranty Mortgage Corporation. Their presentation, Reviewing Processes for Compliance Professionals, was part of the CMCP Track and provided guidance on advertising and marketing compliance.


Announcements

CrossCheck Compliance LLC Added to S&P Global Ratings List of Third-Party Due Diligence Firms

CrossCheck Compliance LLC, a leading provider of regulatory compliance and due diligence services, announced today that the firm has been added to the S&P Global Ratings’ (S&P) list of reviewed firms that conduct third-party due diligence for U.S. residential mortgage-backed securities (RMBS).


Articles

Mitigating Risks of Banking Money Service Businesses – Building an Appropriate BSA/AML/OFAC Compliance Program

In the November/December issue of ABA Bank Compliance, Jim Treacy addresses how banks can build an appropriate BSA/AML/OFAC Compliance Program. Jim covers performing an enterprise-wide BSA/AML/OFAC risk assessment, as well as developing a customer risk profile for each individual money service business (MSB). He also describes ongoing monitoring of MSB customers and MSB red flags that raise potential concerns. Although banking MSB customers comes with BSA/AML risks, these risks can be managed through a strong and effective BSA/AML/OFAC Program.


Articles

Best Practices for Choosing a Fintech Lending Partner

In this article, published in the Utah Banker, Tracey Levandoski discusses the risks to consider and the decisions to be made as banks accelerate their digital strategies through partnerships with fintech lenders. In addition to reviewing the regulatory guidance for managing third-party risk, she addresses the evaluation process in terms of lending experience and expertise as well as regulatory compliance considerations such as the fintech’s CMS. Other topics include evaluation of the fintech’s credit model, the use of alternative data, and considerations for marketing and advertising.


Speaking Engagements

Utah Bankers Association (UBA) – 2020 Virtual Compliance Conference

At the Utah Bankers Virtual Compliance Conference, Liza Warner moderated the Compliance Officers Roundtable. The panel discussed hot topics that compliance officers are facing. Overall the conference offered a mixture of general and breakout sessions designed to help compliance professionals stay current with and function confidently in the rapidly changing regulatory environment.


Speaking Engagements

Utah Bankers Association (UBA) – 2020 Virtual Compliance Conference

Tracey Levandoski presented at the Utah Bankers Compliance virtual conference at one of the breakout sessions on Tuesday October 27, 2020. Tracey’s topic was Developing a Fintech Compliance Roadmap. Her presentation focused on the factors bank management should consider in selecting a fintech lending partner, and then after making the selection, how the bank can help their fintech strategic partners develop a compliance roadmap and compliance infrastructure that meets the regulators’ requirements as well as the bank’s expectations under its third-party risk management program.


Speaking Engagements

American Credit Union Mortgage Association (ACUMA) – 2020 Virtual Annual Conference

On September 22nd, 2020 Todd Krell participated on a quality control panel for ACUMA’s Annual Conference. The theme, “Celebrating Credit Union Mortgage Heroes”, was dedicated to all the front-line financial workers who play a vital role in making it possible to put people in homes every day, especially during the pandemic. Panelists included Todd Krell, Managing Director at Cross Check Compliance, Duane Gilkison, Director of Credit Risk at Fannie Mae, and Michael Christians, attorney and VP of Risk Management at myCU Mortgage in Dayton OH, a mortgage CUSO serving credit unions across the nation. The panel was moderated by Russell Francom, the Mortgage Compliance and QC Manager at Mountain America Credit Union in Salt Lake City, UT.


Courses and Guides

ABA 30th Edition of the Reference Guide to Regulatory Compliance

CrossCheck Compliance was honored to work with the American Bankers Association (ABA) as the author of the 30th edition updates to the Reference Guide to Regulatory Compliance. This guide is a comprehensive and detailed resource for compliance professionals and those preparing for the CRCM exam. This latest edition is available at https://www.aba.com/news-research/references-guides/reference-guide-regulatory-compliance.  


Articles

Avoiding Surprises in Mortgage Servicing

In the September/October issue of ABA Bank Compliance, the authors address the importance of establishing internal monitoring systems for servicing. The article includes a comparison of quality assurance and quality control as well as considerations for reporting results and exceptions, the regulatory change control process for servicing, servicing transfers and loan boarding, and managing consumer complaints. Eliminating the surprise element related to regulatory, legal, financial, and reputational risks benefits the servicer and demonstrates a strong commitment for maintaining an effective internal control system.


Speaking Engagements

Northern California Compliance Association (NICA) – 2020 Common Compliance Findings: TRID & Beyond Webinar

On July 17, 2020 Tracey Levandoski and Jim Treacy presented a webinar for the Northern California Compliance Association (NICA) about TRID, including TRID challenges, common regulatory findings and recent TRID updates.


Articles

Choosing Your Fintech Mortgage Partner Wisely – Vendor Management: Best Practices in a World of Numerous Options

In this article, published in the Summer 2020 issue of ACUMA Pipeline, Patti Katzban and Liza Warner discuss the best practices for credit unions in vetting financial technology partners (fintechs) to optimize the overall mortgage experience. There are many risks to consider and decisions to be made. Learn more about the key considerations from these knowledgeable experts.


Speaking Engagements

American Bankers Association (ABA) – 2020 Risk and Compliance Virtual Conference

A part of the ABA’s Risk and Compliance Virtual Conference, July 28-30, 2020 Karen Cullen participated in an on-demand webinar regarding how servicers can manage the risk of fair lending and UDAAP concerns as they navigate through the COVID-19 national emergency and its aftermath – Fair Servicing During the COVID-19 Emergency and Beyond. Karen was joined by Greg Schwager, Senior Counsel, PNC Bank. The panel was moderated by Kitty Ryan, Vice President, Senior Counsel, Fair and Responsible Banking, Regulatory Compliance and Policy, American Bankers Association.  You can also read about fair servicing in an article Karen co-authored for ABA Bank Compliance.


Speaking Engagements

Davis+Gilbert LLP – 2020 Subprime Auto Market Webinar

On July 15, 2020 Todd Krell was a Special Guest in a subprime auto market webinar offered by the Davis & Gilbert Insolvency, Creditors’ Rights & Financial Products practice group. The focus of this webinar was on how subprime RMBS serves as a roadmap for future subprime auto ABS litigation. Davis & Gilbert speakers included Joseph Cioffi, Chair of the practice, and Seiji Newman, Partner.


Articles

Monitoring in the Time of COVID-19 – Keeping Pace with Change

In the July/August issue of ABA Bank Compliance, Mollie Newsome Sudhoff discusses compliance monitoring in the time of COVID-19. Learn more about the best practices in keeping pace with change, especially in some of the key impact areas.