Mortgage Bankers Association (MBA) – 2019 Fair Lending Webinar
On November 6, 2019 Karen Cullen presented a fair lending webinar for the MBA entitled: Checking the Effectiveness of Your Fair Lending Program. As of October 1, MBA webinars are complimentary to MBA members. History has taught us that the regulatory landscape is ever evolving, and strong compliance programs are able to adjust to changes when necessary. Yet the path to ensuring fair lending compliance is not always an easy one. In this webinar, Karen addressed the principles and program elements of an effective and sustainable fair lending program and the roles each line of defense (business line, compliance management, and internal audit) plays in identifying and mitigating fair lending risk.
Mortgage Bankers Association (MBA) – 2019 HMDA/Fair Lending Webinar
On October 30, 2019 Heidi Wier and Karen Cullen presented a webinar for the MBA entitled: What Your HMDA Data Says About Your Fair Lending Performance. As of October 1, MBA webinars are complimentary to MBA members. In this webinar, Heidi and Karen addressed how to implement an ongoing monitoring process to ensure the integrity of your HMDA data, and then how to analyze the data to determine your fair lending performance before a regulator walks in the door. They compared alternative data integrity options, explained the different types of performance analytic tools you can use to determine fair lending risk, and offered suggestions on how you can most effectively communicate the results of the analysis to your board.
Central Florida Compliance Association (CFCA) – 2019 Annual Meeting
On September 26th, 2019 Karen Cullen, director in CrossCheck’s Regulatory Compliance and Fair & Responsible Lending practices, presented at the CFCA’s annual meeting, held in Orlando, FL. Karen’s presentation covered how to perform a Health Check of Your Fair Lending Program – Connecting Risk Assessment and Performance Analysis.
Mortgage Bankers Association (MBA) – 2019 Mortgage Servicing Webinar
On October 1st, 2019 Jim Shankle and Chris Ortigara presented a webinar entitled Monitoring Mortgage Servicing and Avoiding Surprises. As mortgage servicers face competitive challenges and increased regulatory and investor scrutiny, management must rely on internal systems to provide ongoing feedback on critical servicing components. Establishing internal monitoring systems should be an integral part of the management structure for all mortgage servicers. Preventing surprises that can result in significant operational, regulatory, reputational, and financial burdens, if not detected on a timely basis is just as critical.
Western Bankers Association (WBA) – 2019 Education Summit and Regulatory Compliance Conference
On Tuesday August 27th, 2019 at the WBA conference in Huntington Beach, CA, Jim Shankle, managing director, Regulatory Compliance and Internal Audit, spoke on the topic: Avoiding Surprises in Mortgage Servicing. His presentation included the challenges that mortgage servicers have had regarding compliance with CFPB servicing rules, servicing transfers, regulatory and investor quality control requirements, and monitoring of servicing.
American Law Institute Continuing Legal Education (ALI CLE) – 2019 ERM for Attorneys
On Wednesday, August 7th, 2019, Monika McCarthy participated in the American Law Institute Continuing Legal Education (ALI CLE) webcast/telephone seminar on Enterprise Risk Management for Attorneys: A How-To on Mitigating Risk. Participants learned how they can have a positive impact on their client’s risk management practices. This practical webcast benefited business attorneys, corporate counsel, in-house counsel, insurance attorneys, as well as general practitioners and business professionals.
Western Bankers Association (WBA) – 2019 Fair Lending Webinar
On July 31, 2019 Karen Cullen, director in the Regulatory Compliance and Fair & Responsible Lending practices, presented a webinar entitled, Health Check of Your Fair Lending Program: Connecting Risk Assessment and Performance Analysis for the Western Bankers Association. In this webinar, participants discovered how risk assessment drives the priority of performance analysis and, in turn, how performance analysis should factor in determining control effectiveness and overall residual risk. Effectively connecting these two components enable the institution to successfully navigate the challenging environment of fair lending compliance.
Northern Illinois Compliance Association (NICA) – 2019 July Meeting
On July 19, 2019 fair lending expert, Karen Cullen spoke at NICA’s July meeting. Her presentation, Health Check: Fair Lending, addressed how to understand your fair lending risk and right size your compliance.
Central Florida Compliance Association (CFCA) – 2019 Overdraft Programs, Compliance Best Practices Webinar
On July 10th, 2019 Jim Treacy presented a webinar entitled, Overdraft Programs, Compliance Best Practices. Jim is a CPA and a Certified BSA Officer with over 20 years of operational, financial and compliance experience in the financial services industry.
How to Maintain Fair and Responsible Servicing Practices
The cover story of the July-August issue of ABA Bank Compliance magazine, How to Maintain Fair and Responsible Servicing Practices, was co-authored by Liza Warner and Karen Cullen. In this article, the authors address how compliance officers can guide their organizations in successfully navigating an evolving compliance landscape by identifying and mitigating compliance risk in all aspects of account servicing, including fair lending and UDAAP. Weaving regulatory requirements throughout the servicing process will enhance service quality and make sure the organization exceeds customer expectations, differentiates itself in the marketplace and avoids regulatory land mines.
Chicagoland Compliance Association (CCA) – 2019 Fair Lending and CRA Symposium
On July 26, 2019 Karen Cullen, director in the Regulatory Compliance and Fair & Responsible Lending practices, spoke about what’s next in fair lending. Her presentation covered AI and the fair lending risk associated with using models; even when one thinks there is no discretion in decision.
Iowa Mortgage Association (IMA) – 2019 Mortgage Boot Camp
Tracey Levandoski presented What You Need to Know as a Mortgage Lender at the Iowa Mortgage Association Boot Camp held May 16-17, 2019.
Mortgage Bankers Association (MBA) – 2019 Legal Issues and Regulatory Compliance Conference
On Monday May 6th, 2019, Monika McCarthy, managing director and general counsel, participated on a panel at the MBA’s Legal Issues and Regulatory Compliance Conference. This panel was part of the Applied Compliance Track and specifically addresses UDAAP Compliance. The other panelists included Anthony (Tony) Alexis, partner at Goodwin; Michelle Rogers, partner at Buckley LLP; and Stephanie Robinson, partner at Mayer Brown LLP. There was also be a roundtable Q&A session which explored this topic in more detail.
We are Change Leaders – Adapting and Advancing in the Evolving Financial Services Landscape
The cover story of the 2019 May-June issue of ABA Bank Compliance was written by Liza Warner. The article is about adapting and advancing in the evolving financial services landscape. She covers the role that compliance officers play in supporting banks’ strategic goals through change management and provides a framework for how compliance professionals can manage change effectively. The article includes an overview of managing change, both for new or changing products and services, and outlines change management success factors.
Understand Where Your Data and Programs Meet to Control Risk
Published in the April 19, 2019 issue of Compliance Action, this article addresses lessons learned from past fair lending consent orders. Adequate fair lending risk management requires not only awareness of potential fair lending risk, but an understanding of how that risk is affected by the institution’s programs and how those programs are executed. Only then can adequate controls be developed to mitigate the risk and monitoring be developed to gauge the effectiveness of those controls.
Mindset Matters: Are You Set Up for Quality Control Success?
Published in the April 2019 issue of Mortgage Compliance Magazine, this article discusses how decreasing volumes and shifts toward new products have led to a new mindset regarding quality control. How do lenders who are successful with quality control adopt strategies that not only keep them compliant with investor, warehouse lender and regulatory requirements, but also lower costs, improve loan quality, and provide for competitive advantage by allowing them to more rapidly add new products?
Florida Bankers Association (FBA) – 34th Annual Consumer Compliance Seminar
In Orlando, FL on April 5, 2019 Monika McCarthy, managing director and general counsel, presented “Banking Ethics, Governance & Risk Mitigation Best Practices”.
American Bankers Association (ABA) – 2019 Spring Intermediate Compliance School
On April 1st, 2019 in Tucson, AZ, Karen Cullen, director in CrossCheck’s Regulatory Compliance and Fair & Responsible Lending practices, was a panelist at the ABA’s Spring 2019 Intermediate Compliance School. The panel addressed Compliance Hot Topics.
Wisconsin Bankers Association (WBA) – 2019 Real Estate Compliance School
On March 11th, 2019 Jim Treacy, director, and Heidi Wier, managing director, taught Regulation Z, TRID and Ability to Repay. On March 15th Heidi Wier taught HMDA.
Mortgage Bankers Association’s (MBA) – 2019 National Servicing Conference
On Wednesday, February 27th, 2019 Jim Shankle, managing director, participated on a panel, Quality Control for Major Operational Risk Areas, at the Mortgage Bankers Association’s National Servicing Conference. The panel identified the top operational risk areas for servicers and recommended how to ensure adequate quality control. These risk areas include vendor management, customer handling and response, ancillary fees, loss mitigation and more. The panel also recommended ways to organize QC and oversight at a time when servicing costs are being scrutinized.
