Western Bankers Association – 2018 Webinar – Understanding and Controlling UDAAP Compliance Risk

On August 2nd, Karen Cullen and Heidi Wier presented a webinar for the Western Bankers Association on the topic of UDAAP compliance risk. In this webinar, participants learned the best practices for incorporating UDAAP into a compliance management program, how to develop a UDAAP risk assessment and measure UDAAP risk, and how applying customer service can help operationalize UDAAP.