Mortgage Bankers Association (MBA) – 2019 Mortgage Servicing Webinar

On October 1st, 2019 Jim Shankle and Chris Ortigara presented a webinar entitled Monitoring Mortgage Servicing and Avoiding Surprises. As mortgage servicers face competitive challenges and increased regulatory and investor scrutiny, management must rely on internal systems to provide ongoing feedback on critical servicing components. Establishing internal monitoring systems should be an integral part of the management structure for all mortgage servicers. Preventing surprises that can result in significant operational, regulatory, reputational, and financial burdens, if not detected on a timely basis is just as critical.