Analyzing Complaints – How to Understand Your Bank’s Complaint Data
In the January/February 2021 issue of ABA Bank Compliance, Liza Warner provides insight into how a bank can use the results of the March 2020 Consumer Financial Protection Bureau (CFPB) Consumer Response Annual Report as a reference point to analyze its own complaints. In 2019, the period covered by this report, there were over 350,000 complaints received. By comparing the CFPB complaint data with its own data, the bank can start to identify patterns, trends, and findings that warrant reporting to key stakeholders including business line management, risk management, compliance, senior management, and the Board of Directors. Gain insight into the top five complaint areas in this informative article.
California MBA Legal Issues and Regulatory Compliance Conference
On January 12, 2021 at the California Mortgage Bankers Association’s Legal Issues and Regulatory Compliance Conference, Monika McCarthy moderated a General Counsel Roundtable. The other general counsel panelists included Ann Savage-Davis, Mountain West Financial, Inc., Lauren Ingersoll, Inspire Home Loans, Inc., Marc Ely, Paramount Residential Mortgage Group, Inc. and Philip Schild, Homebridge Financial Services, Inc.… Read more »
Managing Consumer Complaints for Compliance Professionals – New MBA Resource
If you are looking for more information about implementing a consumer complaint response process, there is a new resource available through the MBA’s education program. Managing Consumer Complaints for Compliance Professionals, is a new course that Heidi Wier worked on with the MBA. This course presents foundational concepts to help companies improve their consumer complaint… Read more »
Combating Current Legal Threats – Tips for Mortgage Lenders and Servicers
In the Fall 2020 issue of California Mortgage Finance News, Monika McCarthy authored an article entitled, Combating Current Legal Threats, Tips for Mortgage Lenders and Servicers. She addresses three key threats that have emerged since the pandemic that impact California mortgage lenders and servicers: 1) fair servicing issues, 2) fair lending issues, and 3) the unknown effect of the revamped Department of Business Oversight, now the Department of Financial Protection and Innovation.
MBA’s Mastering HMDA Data for Compliance Professionals Course
CrossCheck Compliance was honored to have its managing director, Heidi Wier, work with the MBA to develop Mastering HMDA Data for Compliance Professionals. This course is available as a standalone course or as one of the 12 courses in the MBA’s Level II Certified Mortgage Compliance Professional Certificate and Designation (CMCP) curriculum. For more information… Read more »
Mortgage Bankers Association (MBA) Regulatory Compliance Conference
At the MBA’s 2020 Regulatory Compliance Conference, Monika McCarthy co-presented with Laura LaRaia, Chief Legal Officer and General Counsel of First Guaranty Mortgage Corporation. Their presentation, Reviewing Processes for Compliance Professionals, was part of the CMCP Track and provided guidance on advertising and marketing compliance.
CrossCheck Compliance LLC Added to S&P Global Ratings List of Third-Party Due Diligence Firms
CrossCheck Compliance LLC, a leading provider of regulatory compliance and due diligence services, announced today that the firm has been added to the S&P Global Ratings’ (S&P) list of reviewed firms that conduct third-party due diligence for U.S. residential mortgage-backed securities (RMBS).
Mitigating Risks of Banking Money Service Businesses – Building an Appropriate BSA/AML/OFAC Compliance Program
In the November/December issue of ABA Bank Compliance, Jim Treacy addresses how banks can build an appropriate BSA/AML/OFAC Compliance Program. Jim covers performing an enterprise-wide BSA/AML/OFAC risk assessment, as well as developing a customer risk profile for each individual money service business (MSB). He also describes ongoing monitoring of MSB customers and MSB red flags that raise potential concerns. Although banking MSB customers comes with BSA/AML risks, these risks can be managed through a strong and effective BSA/AML/OFAC Program.
Best Practices for Choosing a Fintech Lending Partner
In this article, published in the Utah Banker, Tracey Levandoski discusses the risks to consider and the decisions to be made as banks accelerate their digital strategies through partnerships with fintech lenders. In addition to reviewing the regulatory guidance for managing third-party risk, she addresses the evaluation process in terms of lending experience and expertise as well as regulatory compliance considerations such as the fintech’s CMS. Other topics include evaluation of the fintech’s credit model, the use of alternative data, and considerations for marketing and advertising.
Utah Bankers Virtual Compliance Conference
At the Utah Bankers Virtual Compliance Conference, Liza Warner moderated the Compliance Officers Roundtable. The panel discussed hot topics that compliance officers are facing. Overall the conference offered a mixture of general and breakout sessions designed to help compliance professionals stay current with and function confidently in the rapidly changing regulatory environment.
Utah Bankers Association Compliance Conference – Fintech Compliance Session
Tracey Levandoski presented at the Utah Bankers Compliance virtual conference at one of the breakout sessions on Tuesday October 27. She addressed, Developing a Fintech Compliance Roadmap. Her presentation focused on the factors bank management should consider in selecting a fintech lending partner, and then after making the selection, how the bank can help their… Read more »
ACUMA Virtual Conference – Quality Control Panel
On September 22nd, Todd Krell participated on a quality control panel for ACUMA’s Annual Conference. The theme, “Celebrating Credit Union Mortgage Heroes”, was dedicated to all the front-line financial workers who play a vital role in making it possible to put people in homes every day, especially during the pandemic. Panelists included: Todd Krell, Managing… Read more »
ABA 30th Edition of the Reference Guide to Regulatory Compliance
CrossCheck Compliance was honored to work with the American Bankers Association (ABA) as the author of the 30th edition updates to the Reference Guide to Regulatory Compliance. This guide is a comprehensive and detailed resource for compliance professionals and those preparing for the CRCM exam. This latest edition is available at https://www.aba.com/news-research/references-guides/reference-guide-regulatory-compliance.
Avoiding Surprises in Mortgage Servicing
In the September/October issue of ABA Bank Compliance, the authors address the importance of establishing internal monitoring systems for servicing. The article includes a comparison of quality assurance and quality control as well as considerations for reporting results and exceptions, the regulatory change control process for servicing, servicing transfers and loan boarding, and managing consumer complaints. Eliminating the surprise element related to regulatory, legal, financial, and reputational risks benefits the servicer and demonstrates a strong commitment for maintaining an effective internal control system.
Common Compliance Findings – TRID & Beyond
On July 17, Tracey Levandoski and Jim Treacy presented a webinar for the Northern California Compliance Association (NICA) about TRID, including TRID challenges, common regulatory findings and recent TRID updates.
Choosing Your Fintech Mortgage Partner Wisely – Vendor Management: Best Practices in a World of Numerous Options
In this article, published in the Summer 2020 issue of ACUMA Pipeline, Patti Katzban and Liza Warner discuss the best practices for credit unions in vetting financial technology partners (fintechs) to optimize the overall mortgage experience. There are many risks to consider and decisions to be made. Learn more about the key considerations from these knowledgeable experts.
Fair Servicing During the COVID-19 Emergency and Beyond
A part of the ABA’s Risk and Compliance Virtual Conference, July 28-30, Karen Cullen participated in an on-demand webinar regarding how servicers can manage the risk of fair lending and UDAAP concerns as they navigate through the COVID-19 national emergency and its aftermath. Karen was joined by Greg Schwager, Senior Counsel, PNC Bank. The panel… Read more »
Subprime Auto Market Webinar
On July 15, Todd Krell was a Special Guest in a subprime auto market webinar offered by the Davis & Gilbert Insolvency, Creditors’ Rights & Financial Products practice group. The focus of this webinar was on how subprime RMBS serves as a roadmap for future subprime auto ABS litigation. Davis & Gilbert speakers included Joseph… Read more »
Monitoring in the Time of COVID-19 – Keeping Pace with Change
In the July/August issue of ABA Bank Compliance, Mollie Newsome Sudhoff discusses compliance monitoring in the time of COVID-19. Learn more about the best practices in keeping pace with change, especially in some of the key impact areas.
How to Audit Compliance Effectively
In the July/August issue of ABA Bank Compliance, Heidi Wier discusses how auditors can partner with compliance, while still maintaining independence, ease the impact of ongoing regulatory changes and emerging issues such as COVID-19, increase audit effectiveness and add additional value to the organization.
California Mortgage Bankers Association (California MBA) Podcast
Check out the latest episode of the California MBA’s Connect podcast program. Monika McCarthy spoke with Dustin Hobbs, about her journey in the mortgage industry, how the new forbearance requirements have impacted lenders and servicers, what to look out for in the legal/regulatory space, and much more!
Common Compliance Findings – TRID and Beyond
On June 18th, Tracey Levandoski, CRCM, and Jim Treacy, CPA and Certified BSA Officer, presented a webinar for the Central Florida Compliance Association (CFCA). Both Tracey and Jim have deep compliance backgrounds in the financial services industry. For more information about membership in the CFCA, about TRID, or to obtain the recording, please e-mail Mollie… Read more »
Emerging from Quarantine: Unmasking Key Considerations for Small Dollar Lenders
On June 3rd, Debbi Roberts participated on a panel discussing initial considerations for the small dollar lending businesses as consumers re-enter the world. The issues discussed include qualifying consumers who were recently unemployed or underemployed, addressing forthcoming consumer bankruptcies and having policies and procedures in place for the future. The other panelists included Jeremy Pope… Read more »
How to Help Your Fintech Partners Develop a Compliance Roadmap
In this article published in the May/June 2020 issue of ABA Bank Compliance, Tracey Levandoski, CRCM, describes how banks can help their fintech partners develop an effective path to building a compliance infrastructure. She addresses the various points of the “journey” to the destination of a fully functional compliance management system (CMS) that meets the regulators’s requirements as well as the bank’s expectations under its third-party risk management program.
Fair Lending Audit – Seeing the Forest for the Trees
In this new ABA Bank Compliance article, Fair Lending Audit – Seeing the Forest for the Trees, Liza Warner discusses how a fair lending internal audit helps an institution gain a clear and objective understanding of fair lending compliance risk. As a key area of regulatory scrutiny, and one that garners a lot of public attention, financial institutions must proactively manage fair lending risk exposure. This can be challenging because the requirements and principles touch all aspects of the lending process and require attention, not just to the trees – the technical regulatory details, processes, systems, and data, but to the forest – the attitudes, behaviors, and actions of its employees.
Fair Lending Webinar – CFPB’s Focus on Redlining and Marketing Discrimination
On February 19 Karen Cullen of CrossCheck Compliance LLC and Richard Horn of Garris Horn PLLC led a one-hour webinar regarding the CFPB’s fair lending focus on redlining and marketing discrimination claims. The CFPB has noted in recent public reports that its fair lending efforts in the mortgage industry are focused on redlining and marketing discrimination. This… Read more »
CrossCheck Compliance Added to Kroll Bond Rating Agency List
CHICAGO, IL – January 13, 2020 – CrossCheck Compliance LLC (CrossCheck), a leading provider of regulatory compliance and due diligence services, announced today that the firm has been reviewed and added to the Kroll Bond Rating Agency’s (KBRA) published list of accepted third-party review firms whose review diligence grading, results, and reports conform to KBRA’s… Read more »
Sovereign – CrossCheck Compliance Agreement
Chicago, IL – January 7, 2020 – CrossCheck Compliance LLC (“CrossCheck”) announced today that it has entered into a definitive agreement to acquire certain assets of Sovereign Mortgage Services, Inc. (“Sovereign”). The acquisition strengthens CrossCheck’s position in the financial services industry as a high-quality provider of mortgage quality control services and expands its client base… Read more »
MBA Webinar – Effective Internal Audit Function: The Fundamentals
On January 30, 2020 MBA Education and CrossCheck Compliance held part one of the Internal Audit webinar series. MBA webinars are complimentary to MBA members. The continuing regulatory focus by the CFPB, the GSEs, and other investors has driven the need for mortgage companies to enhance their corporate governance structures by implementing effective internal audit… Read more »
MBA Webinar – Effective Internal Audit Function: Beyond the Basics
On February 13, 2020, MBA Education and CrossCheck Compliance held part two of the Internal Audit webinar series. Building on themes in part one, we discussed how effective internal audit programs evolve over time. What does it mean to have an effective internal audit function? What is the best structure for your internal audit function?… Read more »
Health Check of Your Fair Lending Program – Connecting Risk Assessment and Performance Analysis
Published in Western Banker, this article addresses how strong compliance programs effectively navigate the challenging environment of fair lending compliance. This informative article describes how the key ingredient to success is establishing a connection between risk assessment and performance analysis.
Chicagoland Compliance Association Event at Northern Trust
On December 6th, the Chicagoland Compliance Association (CCA) held an event at Northern Trust. The event included Legislative and HMDA Updates and a discussion of Complaint Management How-To’s. Karen Cullen presented How to Prepare Your HMDA Submission. Liza Warner, along with Donald Piattoni, Business Analytics Lead, PNC Bank, spoke about classifying complaints and key metrics… Read more »
Financial Service Centers of America (FISCA) Money Trends Conference
On Monday, October 21, Heidi Wier was a co-presenter with Allen Denson, Partner of Hudson Cook, LLP, at the FISCA Money Trends Conference in Miami, FL. Their topic was entitled: The CFPB Examination Process and Critical Compliance Issues. This workshop provided attendees with the fundamentals of compliance management systems, examination preparations, and post-examination processes.
RegList On The Ocean
November 4-6, RegList held their Fall 2019 Compliance event in Huntington Beach, CA. The two full days of content included presentations on timely and impactful topics, as well as opportunities to work alongside fellow RegListers to share knowledge and network. On Day Two, Monika McCarthy presented with Rich Horn, Managing Member, Garris Horn, on CFPB’s… Read more »
Illinois Mortgage Bankers Association (IMBA) Mortgage Market Update
On October 25th, the IMBA held its Mortgage Market Update event at the Wintrust Mortgage office in Rosemont, IL. Topics included an economic forecast, updates from Fannie Mae, a non-QM product discussion, and the impact of MI risk-based pricing on secondary and origination. Chris Ortigara moderated the non-QM panel.
Arch MI Executive Roundtable
On October 15th in Rosemont, IL, Chris Ortigara participated in the Arch MI Executive Roundtable. At this complimentary panel luncheon for Chicago-area mortgage executives, Chris addressed new regulatory requirements facing lenders. Other panelists included Bernard Nossuli, iEmergent Chief Operating Officer, Brett O’Daniell, HomeTraq Co-Founder and Laura Kay Sheely, Arch MI Account Manager. Sheely co-hosted the… Read more »
Western Bankers Association (WBA) Servicing Webinar
On November 7th Jim Shankle presented a webinar entitled – Avoiding Surprises in Mortgage Servicing. As banks face competitive challenges and increased regulatory and investor scrutiny, establishing internal monitoring systems to provide ongoing feedback on critical servicing components should be an integral part of the management structure for all loan servicers. Preventing surprises that can… Read more »
Utah Bankers Association (UBA) 2019 Fall Compliance Conference
October 23-25, 2019 in Park City, Utah This year’s annual UBA Fall Compliance Conference, named Compliance Superhero Conference, offered compliance professionals in-depth, content-rich discussions that addressed critically important topics. Tracey Levandoski, director in CrossCheck’s Regulatory Compliance and Internal Audit practices, was one of the featured speakers. Tracey presented: CMS Auditors: Superheros or Your Bank Nemesis?… Read more »
Wisconsin Mortgage Bankers Association (WMBA) Mortgage Bootcamp
November 12-13, WMBA held its Second Annual Mortgage Bootcamp. Designed for those who work in the mortgage industry, this highly recommended one-and-a half day seminar walked attendees through the mortgage loan cycle and everything they needed to know to be a stronger mortgage professional. On Day Two, Heidi Wier, managing director in CrossCheck’s Regulatory Compliance… Read more »
MBA Webinar – Fair Lending
On November 6, Karen Cullen presented a fair lending webinar for the MBA entitled: Checking the Effectiveness of Your Fair Lending Program. As of October 1, MBA webinars are complimentary to MBA members. History has taught us that the regulatory landscape is ever evolving, and strong compliance programs are able to adjust to changes when… Read more »
MBA HMDA/Fair Lending Webinar
On October 30, Heidi Wier and Karen Cullen presented a webinar for the MBA entitled: What Your HMDA Data Says About Your Fair Lending Performance. As of October 1, MBA webinars are complimentary to MBA members. In this webinar, Heidi and Karen addressed how to implement an ongoing monitoring process to ensure the integrity of… Read more »
Central Florida Compliance Association (CFCA)
On Thursday September 26th, Karen Cullen, director in CrossCheck’s Regulatory Compliance and Fair & Responsible Lending practices, presented at the CFCA’s annual meeting, held in Orlando, FL. Karen’s presentation covered how to perform a Health Check of Your Fair Lending Program – Connecting Risk Assessment and Performance Analysis. **The Full Fall 2019 Compliance Conference was… Read more »
Mortgage Bankers Association (MBA) Servicing Webinar
On Tuesday, October 1st at 2:00 ET, Jim Shankle and Chris Ortigara presented a webinar entitled Monitoring Mortgage Servicing and Avoiding Surprises. As mortgage servicers face competitive challenges and increased regulatory and investor scrutiny, management must rely on internal systems to provide ongoing feedback on critical servicing components. Establishing internal monitoring systems should be an… Read more »
Western Bankers Association (WBA) Education Summit and Regulatory Compliance Conference
On Tuesday August 27 at the WBA conference in Huntington Beach, CA, Jim Shankle, managing director, Regulatory Compliance and Internal Audit, spoke on the topic: Avoiding Surprises in Mortgage Servicing. His presentation included the challenges that mortgage servicers have had regarding compliance with CFPB servicing rules, servicing transfers, regulatory and investor quality control requirements, and… Read more »
Enterprise Risk Management for Attorneys: A How-To on Mitigating Risk
On Wednesday, August 7th, Monika McCarthy participated in the American Law Institute Continuing Education (ALI CLE) webcast/telephone seminar on Enterprise Risk Management for Attorneys: A How-To on Mitigating Risk. Participants learned how they can have a positive impact on their client’s risk management practices. This practical webcast benefited business attorneys, corporate counsel, in-house counsel, insurance… Read more »
Western Bankers Association Fair Lending Webinar
On July 31, Karen Cullen, director in the Regulatory Compliance and Fair & Responsible Lending practices, presented a webinar entitled, Health Check of Your Fair Lending Program: Connecting Risk Assessment and Performance Analysis for the Western Bankers Association. In this webinar, participants discovered how risk assessment drives the priority of performance analysis and, in… Read more »
Northern Illinois Compliance Association (NICA)
On July 19, fair lending expert, Karen Cullen spoke at NICA’s July meeting. Her presentation, Health Check: Fair Lending, addressed how to understand your fair lending risk and right size your compliance.
Central Florida Compliance Association (CFCA) Webinar
On Wednesday, July 10th, Jim Treacy presented a webinar entitled, Overdraft Programs Compliance Best Practices. Jim is a CPA and a Certified BSA Officer with over 20 years of operational, financial and compliance experience in the financial services industry.
How to Maintain Fair and Responsible Servicing Practices
The cover story of the July-August issue of ABA Bank Compliance magazine, How to Maintain Fair and Responsible Servicing Practices, was co-authored by Liza Warner and Karen Cullen. In this article, the authors address how compliance officers can guide their organizations in successfully navigating an evolving compliance landscape by identifying and mitigating compliance risk in all aspects of account servicing, including fair lending and UDAAP. Weaving regulatory requirements throughout the servicing process will enhance service quality and make sure the organization exceeds customer expectations, differentiates itself in the marketplace and avoids regulatory land mines.
Chicagoland Compliance Association Fair Lending and CRA Symposium
On July 26, Karen Cullen, director in the Regulatory Compliance and Fair & Responsible Lending practices, spoke about what’s next in fair lending. Her presentation covered AI and the fair lending risk associated with using models; even when one thinks there is no discretion in decision.
Iowa Mortgage Association Boot Camp
Tracey Levandoski presented What You Need to Know as a Mortgage Lender at the Iowa Mortgage Association Boot Camp held May 16-17, 2019.
MBA’s Legal Issues and Regulatory Compliance Conference
On Monday May 6th, Monika McCarthy, managing director and general counsel, participated on a panel at the MBA’s Legal Issues and Regulatory Compliance Conference. This panel was part of the Applied Compliance Track and specifically addresses UDAAP Compliance. The other panelists included Anthony (Tony) Alexis, partner at Goodwin; Michelle Rogers, partner at Buckley LLP; and… Read more »
We are Change Leaders – Adapting and Advancing in the Evolving Financial Services Landscape
The cover story of the 2019 May-June issue of ABA Bank Compliance was written by Liza Warner. The article is about adapting and advancing in the evolving financial services landscape. She covers the role that compliance officers play in supporting banks’ strategic goals through change management and provides a framework for how compliance professionals can manage change effectively. The article includes an overview of managing change, both for new or changing products and services, and outlines change management success factors.
Understand Where Your Data and Programs Meet to Control Risk
Published in the April 19, 2019 issue of Compliance Action, this article addresses lessons learned from past fair lending consent orders. Adequate fair lending risk management requires not only awareness of potential fair lending risk, but an understanding of how that risk is affected by the institution’s programs and how those programs are executed. Only then can adequate controls be developed to mitigate the risk and monitoring be developed to gauge the effectiveness of those controls.
Mindset Matters: Are You Set Up for Quality Control Success?
Published in the April 2019 issue of Mortgage Compliance Magazine, this article discusses how decreasing volumes and shifts toward new products have led to a new mindset regarding quality control. How do lenders who are successful with quality control adopt strategies that not only keep them compliant with investor, warehouse lender and regulatory requirements, but also lower costs, improve loan quality, and provide for competitive advantage by allowing them to more rapidly add new products?
Florida Bankers Association 34th Annual Consumer Compliance Seminar
In Orlando, FL on April 5, Monika McCarthy, managing director and general counsel, presented “Banking Ethics, Governance & Risk Mitigation Best Practices”.
ABA Intermediate Compliance School
On April 1 in Tucson, AZ, Karen Cullen, director in CrossCheck’s Regulatory Compliance and Fair & Responsible Lending practices, was a panelist at the ABA’s Spring 2019 Intermediate Compliance School. The panel addressed Compliance Hot Topics.
Wisconsin Bankers Association (WBA) Real Estate Compliance School
On March 11th, Jim Treacy, director, and Heidi Wier, managing director, taught Regulation Z, TRID and Ability to Repay. On March 15th Heidi Wier taught HMDA.
Mortgage Bankers Association’s (MBA) National Servicing Conference
On Wednesday, February 27th, Jim Shankle, managing director, participated on a panel, Quality Control for Major Operational Risk Areas, at the Mortgage Bankers Association’s National Servicing Conference. The panel identified the top operational risk areas for servicers and recommended how to ensure adequate quality control. These risk areas include vendor management, customer handling and response,… Read more »
Ensuring Quality Originations – Is It Time to Review Your Quality Assurance Program and Quality Control Plan?
In the Winter 2019 issue of ACUMA Pipeline, Todd Krell provides insights for credit unions to the question – Is It Time to Review Your Quality Assurance Program and Your Quality Control Plan?
Wisconsin Bankers Association (WBA) Mortgage Lending School
On February 19th, Heidi Wier, managing director, taught the following topics: Regulation Z, Fair Lending, HMDA, Equal Credit Opportunity Act, SAFE Act and Flood, among other topics.
Illinois Mortgage Bankers Association (IMBA) Risk Management Committee HMDA Webinar
On Thursday, Feb. 7, 2019, IMBA’s Risk Management Committee in conjunction with Neighborhood Loans and CrossCheck Compliance, offered a complimentary webinar: HMDA: Submit with Confidence, Keys to Successful Data Integrity The presenters included: Karen Cullen, Director, CrossCheck Compliance Heidi Wier, Managing Director, CrossCheck Compliance Moderator: Nathan Britsch, Executive VP, Compliance, Neighborhood Loans
California Mortgage Bankers Association (CMBA) HMDA Webinar
On Thursday, January 24th Heidi Wier, managing director, and Karen Cullen, director, presented a webinar for the California MBA’s Mortgage Quality and Compliance Committee entitled HMDA: Submit with Confidence, Keys to Successful Data Integrity. Participants learned ways to finalize their LAR submissions and handle last minute integrity issues all while not falling behind with 2019… Read more »
Silver Linings Playbook: Compliance Edition
WBA Compliance Article January 2019 In the January 2019 issue of Wisconsin Banker, Heidi Wier was interviewed by the author of this article which discussed strategies for turning compliance into a competitive advantage. Among the topics that Heidi addressed were the importance of demonstrating to customers that the bank has a culture of compliance, performing… Read more »
Fair Lending for Commercial Loans – Within the Sight Lines of the Regulators
Published in the November-December 2018 issue of Western Banker, this article addresses the challenges of doing a fair lending review of commercial lending.
Chicagoland Compliance Association
HMDA: Get Answers to Your Most Pressing Questions! On December 7th in Chicago, IL, industry experts and front-line subject matter experts provided an update on HMDA related topics. Karen Cullen, director, Regulatory Compliance and Fair & Responsible Lending, spoke on HMDA Data Integrity: Importance of Systemic and Logic Reviews.
Illinois Mortgage Bankers Association (IMBA) Year-End Mortgage Market Update
On December 4th in Chicago, the IMBA presented an economic and mortgage market overview. Chris Ortigara, director, who chairs the IMBA Secondary Marketing Committee, moderated a panel which included Peter J. Taglia, senior VP, FTN Financial Capital Assets Corporation; Paul Lueken, CEO, Draper & Kramer Mortgage; Jeremy Collett, executive director, Capital Markets, Guaranteed Rate; and… Read more »
HMDA, Trust but Verify Webinar for Total Training Solutions/CU Webinars
On December 4th from 1:30 to 3:30 Central Time, Heidi Wier presented a webinar through Total Training Solutions and CU Webinars.com on the methods credit unions can use to ensure that their HMDA data is accurate. This webinar was beneficial for anyone who has responsibility for HMDA data integrity or analyzing the information to help… Read more »
California Mortgage Bankers Association Legal Issues and Regulatory Compliance Conference
At the California MBA Legal Issues and Regulatory Compliance Conference in Newport Beach California, December 3 – 4, 2018, Monika McCarthy, managing director and general counsel, moderated the General Counsel Roundtable with the following panelists: Je Yon Jung, AmWest Funding Corp., Tom Noto, Stearns Lending, Lauren Ingersoll, Inspire Home Loans, and Ken Block, New American… Read more »
The Future is Digital Mortgages – Are You Choosing Your Fintech Partner Wisely?
In the winter issue of California Mortgage Finance News, Liza Warner and Monika McCarthy address the considerations lenders face when reviewing the options for partnering with fintechs. Finding the right fintech solution partner and implementing compliance protocols and best practices to mitigate risks is a win-win for consumers, lenders, technology innovators, investors, and the industry as a whole.
Western Bankers Association – Overdraft Programs, Compliance Best Practices
On November 29th at 9:00 pacific time, Heidi Wier and Jim Treacy presented a webinar program entitled Overdraft Programs, Compliance Best Practices. Attendees of this webinar learned the regulatory ‘requirements’ relating to overdraft programs as well as the regulatory ‘guidance’ and best practices on the topic.
Two Days to Perform M&A Due Diligence: What Should Compliance Focus On?
Mergers and acquisitions (“M&As”) continue to increase, and compliance personnel play an important role in the process. In the November-December 2018 issue of ABA Bank Compliance, Heidi Wier addresses what compliance should focus on if you only have two days to perform a due diligence review. A strong roadmap that covers as many high-risk areas as possible is imperative to protect your institution from overpaying, costly regulatory delays, or even fines and penalties after the fact.
Chicago Bar Association Fair Lending Presentation
On November 14th, Liza Warner, managing director, presented Preparing for Internal and External Fair Lending Audits as part of a panel on Fair Lending Enforcements, Audits, and New Frontiers to the Financial Institutions Committee. The panel included Illinois Assistant Attorney General Vijay Raghavan and John Mussman, Rimon P.C., Partner.
HMDA Data Integrity – Leveraging Technology to Ensure Your HMDA Data Is Accurate
On December 11th at 9:00 PT Heidi Wier presented a webinar for the Western Bankers Association on HMDA Data Integrity. Participants will learn how to manage HMDA risk, how leveraging technology can help increase the accuracy of HMDA data, and how to test for issues before the regulators do to avoid resubmissions.
A Strong Risk Assessment Can Lower Audit Costs and Improve Audit Effectiveness
In the November issue of Mortgage Compliance Magazine, Heidi Wier discusses how a risk assessment is the basis of an efficient and cost-effective internal audit plan. Learn how to identify inherent risk and consider the adequacy of internal controls to define residual risk and then create the audit plan.
Conference on Consumer Finance Law (CCFL)
This conference on consumer financial services law took place on November 5 and 6 at the Texas A&M School of Law in Fort Worth, Texas. Monika McCarthy, managing director and general counsel, moderated a panel on ethics for financial services lawyers with panelists Sabrina Neff, Husch Blackwell and Sanford Shatz, McGlinchey Stafford. 12 hours CLE… Read more »
Wisconsin Bankers Association (WBA) Compliance Forum
Karen Cullen, CRCM, and director in the regulatory compliance and fair & responsible lending practices, presented HMDA Rule Changes at three sessions of the WBA’s Compliance Forum – 10/30 in Stevens Point, 10/31 in the Wisconsin Dells and 11/1 in Pewaukee. With HMDA submission right around the corner, it is a good time to review… Read more »
Operationalizing UDAAP: Building a Strong Foundation to Control Risk
Published in the September/October issue of Western Banker, this article discusses the challenges in operationalizing and controlling UDAAP risk. In part, the challenge stems from the lack of implementing regulations. More so, the real challenge is the broad applicability of UDAAP throughout the organization and across the customer experience including products, pricing, marketing and advertising, customer service, and servicing.
Wisconsin Mortgage Bankers Association (WIMBA) Boot Camp
November 13-14 in Delafield, Wisconsin, the Wisconsin Mortgage Bankers Association hosted a new one-and-a-half day seminar was designed for mortgage professionals of all levels of experience who to increase their knowledge of the business and grow sales potential. On Day Two, November 14th, Karen Cullen, CRCM, director in the regulatory compliance and fair & responsible… Read more »
Western Bankers Association Webinar – Fair Lending for Commercial Lenders
On October 10th at 9:00 pacific time, Karen Cullen, director in the Regulatory Compliance and Fair Lending practices, presented a webinar for the Western Bankers on the subject of Fair Lending for Commercial Lenders. In this webinar, participants gained a better understanding of fair lending regulations, learned how to develop a risk assessment and controls,… Read more »
Chicagoland Compliance Association (CCA)
On October 4th, at the CCA’s annual conference, Jim Shankle participated on a panel, Mortgage Servicing Rules for Servicers. The panel also included Solomon Maman, Partner, Noonan Lieberman. Sharon Michnuk, Head of Consumer Risk/Risk Management, CIBC Bank was the moderator.
Western Bankers Association Regulatory Compliance Conference
On Thursday, October 4th, CrossCheck at this conference Heidi Wier, managing director, presented on HMDA Data Integrity Review – Methods for Ensuring HMDA Data Accuracy and Liza Warner, managing director, presented on Compliance Risk Assessment.
Illinois Mortgage Bankers Association (IMBA) Regulatory Update
On November 1st in Oakbrook, Illinois, Tracey Levandoski, CRCM, and a manager in the regulatory compliance and internal audit practices, presented on risk assessment at the Illinois Mortgage Bankers Association Regulatory Update.
MBA Webinar – Effective Audit Function: Beyond the Basics
This webinar, presented on September 27, is now available for purchase on the MBA’s website. The presenters discussed how effective internal audit programs evolve over time. While previous MBA internal audit webinars focused on basic elements of the program, this webinar provided more advanced information. The panel, moderated by Chris Ortigara CMB®, included CrossCheck presenters,… Read more »
Appraisal Considerations of the EGRRCPA
In the Compliance Action newsletter, Mollie Sudhoff discusses The Economic Growth, Regulatory Relief, and Consumer Protection Act (“EGRRCPA”). Frequently referred to as “S2155” by the industry, this law has been hailed by many as “relief” from certain terms of the Dodd Frank Act. In this article, Mollie addresses what compliance officers need to understand about the new law’s appraisal requirements.
Northern Illinois Compliance Association/Illinois Mortgage Bankers Association (IBA)
On September 14th, NICA, in partnership with the Illinois Bankers Association (IBA), held an informative one-day workshop. Karen Cullen, CRCM, and a director with CrossCheck Compliance, presented HMDA Follow Up (Tips and Tricks and What We Have Learned). Do you know the integrity of your HMDA data? This interactive session included a discussion of how… Read more »
American Bar Association Annual Business Law Section Meeting
On Thursday, September 13th, Monika L. McCarthy, managing director and general counsel, moderated a general counsel roundtable. This dynamic panel from banking, mortgage, and fintech companies discussed current risks they face and mitigate, their expectations and requirements for outside counsel, and best practices for in-house counsel.
HMDA Data – Trust but Verify Webinar for bank webinars.com
On August 21st Heidi Wier presented a webinar on the methods lenders can use to ensure that their HMDA data is accurate. This webinar was beneficial for anyone with responsibility for HMDA data integrity or analyzing the information to help manage fair lending risk, including senior management, compliance officers, attorneys and auditors.
Mortgage Bankers Association Regulatory Compliance Conference
On Sunday September 16th, Mike Forester, managing director, participated on the Anti-Money Laundering, Know Your Customer and Fraud panel at the MBA’s Regulatory Compliance Conference in Washington D.C. This panel was part of the Emerging Compliance Risk Track.
Mitigating Fraud Risk Through the Loan Life Cycle
In the August 2018 issue of Mortgage Compliance Magazine, Todd Krell and Tim McWay discuss how a fraud prevention program that encompasses the entire loan life cycle can help mortgage lenders mitigate fraud risk. Given that industry data shows that once again, fraud has been increasing, this is a very timely article.
Western Bankers Association Webinar – Understanding and Controlling UDAAP Compliance Risk
On August 2nd, Karen Cullen and Heidi Wier presented a webinar for the Western Bankers Association on the topic of UDAAP compliance risk. In this webinar, participants learned the best practices for incorporating UDAAP into a compliance management program, how to develop a UDAAP risk assessment and measure UDAAP risk, and how applying customer service… Read more »
Northern Illinois Compliance Association Meeting
On July 20th, Karen Cullen, director in the Regulatory Compliance and Fair Lending practices presented on Fair Lending: Strong Compliance Management and Understanding/Controlling Risk. This meeting was held at Giovanni’s in Rockford, Illinois.
Leveraging Technology to Improve the Accuracy of HMDA Data
Ensuring the accuracy of Home Mortgage Disclosure Act (HMDA) data has always been a challenge. In the July issue of Housing Wire, Heidi Wier, managing director, shares how systemic data integrity reviews can help manage risk.
Are You Leaving Money on the Table? – Using Regulation E More Effectively can Reduce Operating Losses
In a special supplement to Illinois Banker, 2018 Banking Trends: Management and Operations, this article discusses how a lack of focus or dedication of resources toward Regulation E and claims processing could lead to unintended errors, or even ‘over compliance’, which may increase operating losses and leave money on the table.
State Attorneys General Ramping Up – Are You Ready?
In the summer issue of California Mortgage Finance News, Monika McCarthy, managing director and general counsel, addresses the ramp up in supervision and enforcement by the state regulators in areas where the CFPB is pulling back.
Controlling the Narrative – Now is the Time to Understand Your Data
Published in the June issue of Mortgage Compliance Magazine, this article addresses the key elements that your institution needs to consider in understanding how your HMDA data relates to your business.
Annual Consumer Financial Services Conference (CCFL)
At the Conference on Consumer Finance Law, held in Chicago, Illinois at Loyola University, Chicago School of Law May 31-June 1, 2018, Monika McCarthy, managing director and general counsel, moderated a panel on Cybersecurity.
Wisconsin Bankers Association (WBA) Lending Boot Camp
Heidi Wier, managing director, presented on Lending Compliance at the WBA’s Lending Boot Camp which was held in Madison, Wisconsin May 15-17, 2018. Her topics included fair lending, HMDA, Regulation Z, Regulation X, flood insurance, SAFE Act, Regulation B, FACTA, FCRA and UDAAP.
Wisconsin Bankers Association (WBA) Real Estate Compliance School
Heidi Wier, managing director, and Jim Treacy, director, taught at the WBA’s Real Estate Compliance School held March 13-15, 2018. Their topics included Regulation Z and HMDA, the 2018 requirements and early lessons learned.