Representative Engagements

Compliance Management System (CMS) Audit

A money services business (MSB) and small dollar lender requested an audit of their compliance management system (CMS) and consumer lending practices including loan origination, payment processing & servicing, returned item processing, and credit bureau reporting. The objective was to assess the effectiveness, accuracy, and timeliness of the client’s compliance controls and processes and to provide recommendations for policy and control improvements, as well as best-practice solutions to mitigate audit findings and their associated risks. The MSB received a report outlining regulatory findings and improvements to their process to help deter future regulatory issues and improve operational efficiencies.