Representative Engagements

Compliance Management Systems (CMS)

As non-depository mortgage entities and fintechs align their internal control structures with the expectations of the CFPB, numerous clients have engaged CrossCheck to perform compliance management system (CMS) assessments of the two interdependent control components of an effective CMS which include:

• Board and Management Oversight; and
• Compliance Program, which includes:
  • Policies and procedures;
  • Training;
  • Monitoring and/or audit; and
  • Consumer complaint response

Our approach is based on the CFPB supervisory guidance and industry best practices. Our findings assist the client in strengthening the pillars for a more robust, fully operational and sustainable CMS.