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    • Our Clients
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  • Our Services
    • Regulatory Compliance
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    • Consumer Loan Review
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  • Past Speaking Engagements
  • Mortgage Bankers Association’s (MBA) National Servicing Conference
  • Mortgage Bankers Association’s (MBA) National Servicing Conference

    Past Speaking Engagements February 27, 2019 By Jim Shankle
    Jim Shankle
    Managing Director

    On Wednesday, February 27th, Jim Shankle, managing director, participated on a panel, Quality Control for Major Operational Risk Areas, at the Mortgage Bankers Association’s National Servicing Conference. The panel identified the top operational risk areas for servicers and recommended how to ensure adequate quality control. These risk areas include vendor management, customer handling and response, ancillary fees, loss mitigation and more. The panel also recommended ways to organize QC and oversight at a time when servicing costs are being scrutinized.

    More Information
    Category: Regulatory Compliance

    Announcements

    • CrossCheck Compliance LLC Added to S&P Global Ratings List of Third-Party Due Diligence Firms
    • American Bankers Association (ABA) Reference Guide to Regulatory Compliance
    • CrossCheck Compliance Added to Kroll Bond Rating Agency List
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    Articles

    • Analyzing Complaints – How to Understand Your Bank’s Complaint Data
    • Managing Consumer Complaints for Compliance Professionals – New MBA Resource
    • Combating Current Legal Threats
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    Company Profile

    • California Mortgage Bankers Association (CMBA) Member Profile – The Big 3
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    Speaker Engagements

    • HMDA: Submit With Confidence, Keys To Successful Data Integrity
    • California MBA Legal Issues and Regulatory Compliance Conference
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    White Papers

    • Why Mortgage Companies Should Embrace Internal Audit
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