• About
    • Our Clients
    • Our People
    • Careers
  • Our Services
    • Regulatory Compliance
      • Consultation
      • Assessment & Monitoring
      • Independent Compliance Reviews
    • Internal Audit
      • Compliance Audits
      • Operational Audits
      • Audit Function Development
    • Fair and Responsible Lending
      • Fair Lending
      • HMDA
      • CRA
    • Due Diligence
      • The CrossCheck Advantage
      • Rated Securitizations
      • Portfolio Acquisitions
    • Loan Review
      • Pre-funding Quality Assurance
      • Post Closing Quality Review
      • Commercial Loan Review
    • Litigation Support
      • Expert Testimony
      • Expert Support Services
      • File Review
  • Our Approach
    • Representative Engagements
  • Resources
    • Announcements
    • Articles
    • Company Profile
    • Speaker Engagements
    • Past Speaking Engagements
    • White Papers
  • Contact Us
  • About
    • Our Clients
    • Our People
    • Careers
  • Our Services
    • Regulatory Compliance
      • Consultation
      • Assessment & Monitoring
      • Independent Compliance Reviews
    • Internal Audit
      • Compliance Audits
      • Operational Audits
      • Audit Function Development
    • Fair and Responsible Lending
      • Fair Lending
      • HMDA
      • CRA
    • Due Diligence
      • The CrossCheck Advantage
      • Rated Securitizations
      • Portfolio Acquisitions
    • Loan Review
      • Pre-funding Quality Assurance
      • Post Closing Quality Review
      • Commercial Loan Review
    • Litigation Support
      • Expert Testimony
      • Expert Support Services
      • File Review
  • Our Approach
    • Representative Engagements
  • Resources
    • Announcements
    • Articles
    • Company Profile
    • Speaker Engagements
    • Past Speaking Engagements
    • White Papers
  • Contact Us
  • Home
  • Past Speaking Engagements
  • Mortgage Bankers Association’s (MBA) National Servicing Conference
  • Mortgage Bankers Association’s (MBA) National Servicing Conference

    Past Speaking Engagements February 27, 2019 By Jim Shankle
    Jim Shankle
    Managing Director

    On Wednesday, February 27th, Jim Shankle, managing director, participated on a panel, Quality Control for Major Operational Risk Areas, at the Mortgage Bankers Association’s National Servicing Conference. The panel identified the top operational risk areas for servicers and recommended how to ensure adequate quality control. These risk areas include vendor management, customer handling and response, ancillary fees, loss mitigation and more. The panel also recommended ways to organize QC and oversight at a time when servicing costs are being scrutinized.

    More Information
    Category: Regulatory Compliance

    Announcements

    • ABA Reference Guide to Regulatory Compliance
    • Scott Grow Joins CrossCheck Compliance as Director
    • CrossCheck Compliance LLC Announces New Partners
    View All

    Articles

    • Highly Successful Compliance Officers – Going Beyond the Regulations
    • Mission Impossible? Overcoming Fair Lending Challenges in Non-mortgage Products
    • Post Covid, How Healthy is your Fair Lending Program
    View All

    Company Profile

    • California Mortgage Bankers Association (CMBA) Member Profile – The Big 3
    View All

    Speaker Engagements

    • Avoid Fair Lending Pitfalls – California MBA Webinar
    View All

    White Papers

    • Why Mortgage Companies Should Embrace Internal Audit
    View All

    810 W. Washington Blvd.
    Chicago, IL 60607

    LinkedIn




    Print Page

    312.346.4600



    Privacy Policy | Terms of Use