Representative Engagements

CrossCheck assisted a large mortgage lender in responding to allegations by the California Department of Financial Protection and Innovation (DPFI), formerly the Department of Business Oversight (DBO), that it had not properly computed per diem interest on California loan closings. The lender engaged CrossCheck to perform an independent compliance audit of a sample of loan files selected by the agency and recompute the per diem interest. Our findings and insights helped the lender favorably resolve allegations with the DBO, improve operational processes, and avoid significant fines.