Auto Lending Compliance Review
CrossCheck performs auto lending compliance program reviews across the loan lifecycle, including origination, servicing, collections, and credit reporting processes. Such reviews include assessment of the quality of the lender’s compliance management system (CMS) for detecting and preventing violations of federal regulations applicable to auto loan origination or servicing, as well as identification of practices that increase the risk of consumer harm. CrossCheck’s reviews incorporate the CFPB’s examination procedures covering the following modules:
- Compliance Management System (CMS)
- Advertising and Marketing
- Application and Origination
- Payment Processing, Account Maintenance, and Optional Products
- Collections, Debt Restructuring, Repossessions, and Accounts in Bankruptcy
- Customer Complaints and Inquiries
- Credit Reporting, Information Sharing, and Privacy
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