Representative Engagements

Fair Lending and UDAAP Audit Program Development

One of the pillars of an effective fair lending compliance management system (FL CMS) is the independent review or audit of the fair lending and responsible lending program. We assisted the company’s internal audit function in developing audit programs to assess the effectiveness of fair lending and Unfair, Deceptive or Abusive Acts or Practices (UDAAP) risk management efforts. The audit program addressed both loan origination and servicing processes and was based on the Consumer Financial Protection Bureau’s examination procedures and industry best practices. We conducted management interviews to ensure a clear understanding of the products and services in order to tailor the audit program to the company’s activities. These interviews provided the ancillary benefit of added fair lending awareness for the management team and the internal audit function. The mortgage company received a customized audit program designed to address fair lending and UDAAP risks associated with their business model.