Operationalizing UDAAP: Building a Strong Foundation to Control Risk

In the September/October issue of Western Banker, Heidi Wier and Karen Cullen discuss the challenges in operationalizing and controlling UDAAP risk. In part, the challenge stems from the lack of implementing regulations. More so, the real challenge is the broad applicability of UDAAP throughout the organization and across the customer experience including products, pricing, marketing and advertising, customer service, and servicing.