Are You Leaving Money on the Table?


In a special supplement to Illinois Banker, 2018 Banking Trends: Management and Operations, Heidi Wier, managing director, and Kelli Schoon-Saxsma, manager, discuss how a lack of focus or dedication of resources toward Regulation E and claims processing could lead to unintended errors, or even ‘over compliance’, which may increase operating losses and leave money on the table.